Don't Let Bad Reviews Damage Your Brand

LumaReply responds to your customer reviews using respectful, reputation-boosting language — powered by humans + AI. We help you turn negative feedback into positive customer experiences.

Our Simple, Yet Effective Review Monitoring Process for Your Business

We’ve streamlined the process of monitoring and responding to customer reviews to be as efficient and impactful as possible. Our system ensures that you’re always in the loop and that your online reputation is constantly improving. Let us handle the heavy lifting, so you can focus on what you do best – running your business.

Authorize Review Access Securely​

Grant us secure access to your review platforms. We use industry-standard encryption to ensure your data remains private and protected throughout the entire process.

Monitor & Respond Proactively

Our team monitors your reviews, identifying trends and responding to both positive and negative feedback promptly and professionally. We tailor responses to reflect your brand's voice.

Improve Your Reputation

By actively managing your online reviews, we help improve your overall customer reputation, leading to increased trust, higher rankings, and more sales for your business.

Stress-free Review Responses Await You

You’re one step away from reclaiming your time and enhancing your online reputation. Fill out the form below to get your custom plan, pricing, and next steps within 24 hours. Let us handle the reviews, so you can focus on growing your business.

Get started

“You Hate Replying to Reviews. We Love it! Get started now — LumaReply responds so you don’t have to.

Choose Your Plan

Select the best plan tailored for your business needs.

SOLO Plan

$59/month

Starter reputation help for micro businesses
  • Google reviews only
  • 5-day response time
  • 1 location
  • Basic AI Complaint Responder
Select SOLO

CORE Plan

$89/month

Solid mid-tier plan for most local businesses
  • Google + Yelp
  • 72-hour response time
  • 1 location
  • AI Complaint Responder
  • Refund & Angry Review Handling
Select CORE

GROW Plan

$129/month

For business owners who want a bird’s-eye view of their online presence
  • Google, Yelp, Facebook
  • 48-hour response time
  • 2 locations
  • AI Complaint Responder
  • Refund Handling
  • Monthly Report Generator
  • Sentiment Tracking & Insights
Select GROW

ELITE Plan

$179/month

Full Support + Priority
  • All major platforms
  • 24-hour response time
  • Up to 3 locations
  • Full AI Complaint & Refund System
  • Monthly Reports & Dashboard
  • Tone Customization
  • Multi-language
    Dedicated Strategist Access
Select ELITE
AI Social Post Creation + Scheduling

COMING SOON!

Creating weekly social media posts (text + image) for Instagram, Facebook, and Google